Consumer Protection Act

The indispensable piece of knowledge penned by Dr. Ashok Kumar Jain extensively covers the following topics/ Acts:

1. Introduction
2. Rights of Consumers
3. Consumer Protection Councils
4. Definition of Consumer and Service & Other Important Definitions
5. Unfair Contract/Trade Practices Defective Goods/Deficient Services & Consumer Dispute
6. Remedies: Consumer Disputes Redressal Agencies                                                                                       
7. Mediation                                                                                     
8. Central Consumer Protection Authority                                                                                     
9. Misleading Advertisements and Liability of Endorsers                                                                                     
10. Product Liability                                                                                     
11. Consumer Protection (E-Commerce) Rules, 2020                                                                                     
12. Consumer Protection (Direct Selling) Rules, 2021                                                                          
13. Remedies under Other Laws and Consumer Act                                                                         
14. Medical Negligence and Consumer Act                                                                                      
15. Advocates’ Liability under Consumer Act