Consumer Protection Act

The indispensable piece of knowledge penned by Dr. Ashok Kumar Jain extensively covers the following topics:

1. Introduction
2. Rights of Consumers
3. Consumer Protection Councils
4. Consumer and Service
5. Unfair Trade Practices/Deficient Services
6. Remedies: Consumer Disputes Redressal Agencies
7. Medical Negligence and Consumer Act
8. Critical Appraisal of the Act